PRIVACY POLICY

This privacy policy applies when you visit Missn website or use the Missn web application (the "Service").

We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.

1. Data You Provide to Us

The types of personal information that we collect directly from you depends on how you interact with us and the Service, which may include:

Contact details, such as your name, email address, postal address, social media handle, and phone number;
Account login credentials, such as usernames and passwords, password hints and similar security information;
Payment information, such as a credit or debit card number;
Comments, feedback and other information you provide to us, including search query data and questions or information you send to customer support; and/or

2.1 Data from Your Organization

We may obtain personal information about you from the organization with which you are employed or affiliated in order to activate and manage your access to and use of the organization’s subscription to the Service, including:

Contact details, such as your name, organizational email address, and phone number;
Other account registration information such as job title; and/or
Organizational user ID

2.2 Data from Other Sources

We also may obtain contact details and other information about you from our affiliates and from other third parties, including:

Social networks when you grant permission to the Service to access your data on one or more networks;
Service providers that help us determine a location in order to customize certain products to your location;
Businesses with which we offer co-branded services or engage in joint marketing activities; and/or
Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold.

2.3 Data from Service Use, Including Cookies

The Service may automatically collect information about how you and your device interact with the Service, including:

Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;
Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, search terms you used, and pages you visited or searched for on the Service;
For educational Services, the course modules and test questions you view, answer or complete; and/or
For location-aware Services, the region, city or town where your device is located to provide you with more relevant content for where you are in the world.

We collect this data through our servers and the use of cookies and other technologies.

3. How We Use Your information

Depending on how you interact with us and the Service, we use your personal information to:

Provide, activate and manage your access to and use of the Service;
Process and fulfill a request, order, download, subscription or other transaction;
Provide technical, product and other support and to help keep the Service working, safe and secure;
Enhance and improve the Service and our other products, events, and services and to develop new products, services and benefits;
Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
Respond to your requests, inquiries, comments and concerns;
Notify you about changes, updates and other announcements related to the Service and our other products and services;
Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties such as sponsors;
Invite you to participate in user testing and surveys as well as drawings, sweepstakes, competitions and similar promotions;
Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a customer agreement; and/or
Comply with our legal obligations, resolve disputes, and enforce our agreements.

4. Sharing of Your Information

4.1 Your Organization

If you access the Service through a subscription administered by your organization, your personal information and certain usage data gathered through the Service may be accessed by or shared with the administrators authorized by your organization for the purposes of usage analysis, subscription management and compliance, training course progress, performance and remediation, cost attribution and departmental budgeting.

4.2 Application Licensor

If you access a third-party application on the Service through a license agreement with the licensor of that application, personal information relevant to that third-party application may be shared with the licensor so that it can provide you access to the application, subject to the terms of its license agreement and privacy policy.

4.3 Our Group Companies and Service Providers

Dependent upon the Services provided, we share information with:

Our service providers, suppliers, agents and representatives, including but not limited to, payment processors, customer support, email service providers, event venues and service providers, IT service providers, marketing service providers, research providers, mailing houses and shipping agents;
to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

4.4 Your Choices

We may share your personal information with our affiliates and with sponsors, joint venture entities and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, that wish to send you information about their products and services that may be of interest to you.

The Service may let you post and share personal information, comments, materials and other content. Any such contributions that you disclose publicly may be collected and used by others. Please be careful when disclosing personal information in these public areas.

4.5 For Legal Reasons

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

meet any applicable law, regulation, legal process or other legal obligation;
detect, investigate and help prevent security, fraud or technical issues; and/or
protect the rights, property or safety of Missn, our users, employees or others; and
as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.

5. Grounds for Processing

When we collect or otherwise process any personal information within the scope of applicable data protection laws, we do so:

where necessary to provide the Service, fulfill a transaction or otherwise perform a contract with you or at your request prior to entering into a contract;
where necessary for our compliance with applicable law or other legal obligation;
where necessary for the performance of a task carried out in the public interest;
where necessary to enable our customers to comply with their legal obligations;
where applicable, with your consent; and/or
where necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in sections 2-4 above, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

6. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. If you access the Service through a subscription administered or sponsored by your organization, we retain your organizational contact details after the termination of your organization’s subscription to continue to communicate with you.

8. Data Security

We implement technical and organizational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information.

9. Children’s Privacy

We do not knowingly collect information from children under the age of 14 or target the Service to children under 14.

10. Changes

We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.

11. Contact

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us.